Returns & Exchanges
Strathberry offers a 30-day return policy for all unused items in their original packaging, ensuring your luxury purchase meets every expectation. We provide a seamless return process to make your shopping experience as effortless as possible.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Carefully place the item in its original branded dust bag and box, ensuring all protective films and tags remain intact.
Attach Shipping Label
Print the prepaid shipping label provided via the portal and securely affix it to the outside of your return parcel.
Drop Off and Track
Deliver your package to the nearest authorized courier point and keep your receipt to track the status of your refund.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing